Privacy Policy
How Datanix collects, uses, protects, and manages information when you use our website, AI-assisted assessments, reports, training, and consulting services.
Your information supports the service you request.
Datanix uses information to provide business assessments, process improvement, AI-assisted analysis, training recommendations, reports, and related services. We do not sell personal information to advertisers.
Introduction
DATANIX Solutions (“Datanix”, “we”, “us”, or “our”) provides business consulting, AI-assisted business assessments, business process improvement, technology advisory services, data analytics, and professional training solutions.
We are committed to respecting privacy and protecting personal information. This Privacy Policy describes how information may be collected, used, shared, stored, and protected when individuals visit datanix.ca or use Datanix services.
Information We Collect
Depending on the features and services you use, Datanix may collect the following information.
Personal & Contact
- Name, email address, and telephone number
- Organization and department
- Job title or professional role
- Account registration and authentication information
Business Assessment
- Organization type, industry, and business objectives
- Department functions and operational processes
- Existing software, systems, and technologies
- Skills gaps and training requirements
- Business challenges, assessment responses, and requested recommendations
Uploaded Documents
Where document-upload features are available, customers may submit business documents, procedures, spreadsheets, reports, and related materials for assessment or analysis.
Technical Information
Technical information may include IP address, browser type, device information, login activity, cookies, and website security logs.
How Information Is Used
Information may be used to:
- Provide requested consulting and assessment services.
- Generate AI-supported business recommendations.
- Analyze processes, systems, operational gaps, and training requirements.
- Prepare reports, workflow diagrams, and improvement plans.
- Respond to inquiries and customer-support requests.
- Manage accounts and provide requested services.
- Maintain website performance and security.
- Meet applicable legal obligations.
Personal information will not be used for unrelated purposes without an appropriate legal basis or consent.
Artificial Intelligence Processing
Datanix may use third-party AI technologies, including Google Gemini, to support business assessments, document analysis, and report generation. Information submitted to AI-enabled features may be transmitted to an external AI service provider when required to perform the requested analysis.
AI-generated content is intended to assist business decision-making. Results may contain errors or require additional verification.
Datanix will provide further details about applicable AI providers, processing locations, retention practices, and provider use of submitted content as those arrangements are verified and updated.
Professional Knowledge Library
Datanix may use licensed or otherwise authorized books, standards, business frameworks, and professional reference documents as part of its AI-supported knowledge library. These sources help prepare recommendations, process assessments, and practical implementation plans.
Uploaded customer materials are not automatically made available to other customers. Any use of customer information beyond the requested service will be governed by applicable consent, legal requirements, and contractual arrangements.
Information Sharing & Service Providers
Personal information may be shared with service providers necessary to deliver Datanix services, such as hosting providers, AI processors, authentication services, and other authorized technology providers.
Datanix does not sell personal information to advertisers. Where required, we will disclose the categories of service providers involved and relevant international processing arrangements.
Data Security
Datanix aims to maintain appropriate safeguards for the information it handles, including suitable access controls, encrypted website connections, security monitoring, and software maintenance. Safeguards are selected according to the sensitivity of the information and the services involved.
No internet-based service can guarantee absolute security.
Data Retention & Deletion
Personal information will be retained for purposes reasonably connected to the requested services and applicable legal obligations. Different retention arrangements may apply to website accounts and contact requests, business assessments, uploaded documents, generated reports, system logs, and backups.
Specific retention periods and deletion procedures will be published as the relevant systems and operational requirements are confirmed. Customers may contact Datanix to request access, correction, or deletion of information, subject to applicable legal limitations.
International Data Processing
Some external technology providers may process or store information outside Canada. Where international processing occurs, Datanix will make relevant disclosures and take appropriate steps to protect personal information.
Your Privacy Rights
Subject to applicable laws, individuals may request:
- Access to personal information held about them.
- Correction of inaccurate information.
- Information about collection, use, or disclosure.
- Withdrawal of consent where applicable.
- Deletion of information where permitted.
Requests may require identity verification to protect customer information.
Children & Sensitive Information
Datanix is primarily intended for professional and organizational use. Customers should not submit children’s personal information or other highly sensitive records unless a specific Datanix service expressly permits that processing and the necessary safeguards and permissions are in place.
Policy Updates
This Privacy Policy may be updated when business operations, technology providers, legal requirements, or privacy practices change. The latest version will be published on this page. Additional notice or consent will be provided when required.
Questions about your information?
For privacy inquiries, access requests, corrections, or deletion requests, contact Datanix.
Read the Terms of Service
The Terms explain responsible use of Datanix, customer responsibilities, AI limitations, and service conditions.
