Business Processes

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Business Process Assessment

Explore Your Business Processes

Start with Level 0 and narrow the library to the workflow step you want to assess.

Organization assessment: starts with sector on the Home page.Business process assessment: starts here with Level 0.
Active process library

Choose the next level

Continue narrowing the process hierarchy until you reach a Level 5 workflow step.

All processes→Citizen & Public Services→Citizen Services→Applications→Benefit / Grant Application
Level 4 selected

Benefit / Grant Application

Public Sector

L0 → L1 → L3 → L4 → L5
Level 5

Receive application

Public Sector

Open workflow →
Level 5

Validate completeness and eligibility

Public Sector

Open workflow →
Level 5

Assess application

Public Sector

Open workflow →
Level 5

Approve / reject application

Public Sector

Open workflow →
Level 5

Notify applicant and close

Public Sector

Open workflow →